Talk to an actual person.
We’re small, which is the good kind of small: an email to support reaches someone who worked on the thing you’re asking about.
support@snorka.co
The fastest way to reach us. Include your dog’s name if you want to make our day.
Phone
(913) 303-0754
Leave a message if we miss you and we’ll come back to you.
Questions we get asked.
Is the app available yet?
Not yet. RueRoo Dog is in development for iPhone and Android. Leave your email on the home page and we'll tell you the day it's on the App Store and Google Play — one email, nothing else.
How much will it cost?
$79.99 a year, or $7.99 a month, for your whole household. Every new household gets 21 days free, with no card required to start.
Do I have to pay for each person in my house?
No, and you never will. One flat price covers everyone who looks after your dog — partner, kids, sitters, grandparents. Charging per person would make people stop sharing, which would break the one thing the app is for.
Do my kids need their own accounts?
No — and they can't have one. A child is a profile on your account: a name and the chores they help with, with no login, no email address and no password. Nothing is collected from children directly.
What happens to my data if I cancel?
You keep it, and you can take it. Export everything as CSV or PDF at any time, on any plan, free — including after you cancel. If you stop paying you stop getting reminders; you do not lose your dog's history. It's written into our terms of service, not just our marketing.
Can RueRoo Dog tell me what's wrong with my dog?
No, and it never will. RueRoo Dog records and reminds. It does not interpret symptoms, recommend medication or dosages, or diagnose anything. If your dog is unwell, call your vet.
Can I rely on it for a critical medication?
Not as the only safeguard. We work hard on the scheduling — including keeping 7am at 7am through daylight saving — but the delivery of a push notification depends on Apple, Google, your network and your phone. Use it as one layer, not the only one.
What if two of us tick off the same task?
You can't, and that's the point. The moment one person claims a task it's claimed for everyone, and everyone else sees who did it and when. That's the 'nothing done twice' half of the promise.
I have a code from a shelter or a brand. How do I use it?
Redeem it in the app once you've installed it. A sponsored period needs no card and simply ends on its own date — it doesn't roll into a paid subscription unless you choose one.
Is RueRoo Dog the same company as RueRoo supplements?
Not the same company. RueRoo Dog is made by Snorka, LLC, and uses the RueRoo name under licence from RueRoo.dog, which sells the dog supplements. Separate businesses, same family.
Looking for the legal detail? See the privacy policy and the terms of service.